Effective Date: July 16, 2026

At SS Bath Fitting, we are committed to delivering premium-quality bathroom fittings and accessories that combine exceptional craftsmanship, durability, and performance. We proudly offer a 10-Year Limited Warranty on our products against manufacturing defects, subject to the terms and conditions outlined below.

Our Warranty Commitment

Every genuine SS Bath Fitting product is manufactured using premium materials and undergoes strict quality inspections before dispatch. We stand behind the quality of our products by providing a 10-Year Limited Warranty from the original date of purchase.

This warranty reflects our confidence in the durability and reliability of our bathroom fittings and accessories when installed and used under normal conditions.

Products Covered

The 10-Year Limited Warranty applies to genuine SS Bath Fitting products, including but not limited to:

• Bib Cocks
• Angle Valves
• Basin Mixers
• Wall Mixers
• Pillar Cocks
• Swan Neck Faucets
• Sink Faucets
• Concealed Stop Cocks
• Bathroom Accessories
• Soap Holders
• Towel Rods
• Towel Racks
• Napkin Holders
• Toilet Paper Holders
• Tumbler Holders
• Acrylic Bathroom Accessories
• Other bathroom fittings and accessories manufactured by SS Bath Fitting

What Is Covered

During the warranty period, SS Bath Fitting will, at its discretion:

• Repair the defective product, or
• Replace the defective product with the same or an equivalent model if the defect is determined to be due to manufacturing faults.

The warranty covers:

• Manufacturing defects
• Material defects
• Functional defects occurring during normal residential use
• Manufacturing-related leakage due to product defects

What Is Not Covered

This warranty does not cover:

• Damage caused by improper installation
• Normal wear and tear
• Surface scratches or cosmetic damage after installation
• Damage due to misuse, negligence, abuse, or accidents
• Corrosion caused by harsh chemicals, acids, or unsuitable cleaning agents
• Damage resulting from hard water, excessive mineral deposits, or improper maintenance
• Alteration, modification, or unauthorized repairs
• Improper storage or transportation after delivery
• Damage caused by natural disasters, fire, flood, or other external events

Warranty Claim Process

To submit a warranty claim, please provide:

• Original purchase invoice or proof of purchase
• Product model details
• Description of the issue
• Clear photographs or videos showing the defect (if requested)

Our support team may inspect the product before approving the warranty claim.

Replacement Policy

If a product is discontinued or unavailable, SS Bath Fitting reserves the right to replace it with a comparable product of similar specifications, quality, and value.

Replacement or repair under warranty does not extend or restart the original warranty period.

Customer Responsibilities

To maintain warranty coverage, customers should:

• Ensure installation is carried out by a qualified plumber or installer.
• Follow the recommended installation and maintenance instructions.
• Use only mild cleaning agents suitable for bathroom fittings.
• Avoid abrasive cleaners, acids, bleach, steel wool, or harsh chemicals.
• Retain the original purchase invoice for future warranty claims.

Limitation of Liability

This warranty is limited solely to the repair or replacement of the defective product.

SS Bath Fitting shall not be liable for any indirect, incidental, consequential, or special damages, including labour charges, installation costs, removal costs, property damage, or any other expenses arising from the use or failure of the product, except where required by applicable law.

Warranty Validity

This warranty is valid only for genuine SS Bath Fitting products purchased through authorized dealers, distributors, or the official website.

Proof of purchase is mandatory for all warranty claims.

Contact Us

For warranty support or assistance, please contact us through the contact details available on our website.

Website: https://ssbathfitting.com/contact

Thank you for choosing SS Bath Fitting. Our commitment to quality ensures that every product is designed to provide years of reliable performance, elegant design, and lasting customer satisfaction.